Last Updated: 19 Sept 2026
At M/s Ujjal Ray (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal data is handled securely. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our solar EPC (Engineering, Procurement, and Construction) services.
1. Information We Collect
We may collect the following types of personal information when you interact with our website, fill out contact forms, or request a solar consultation:
- Personal Identification Details: Name, email address, phone number, and residential/commercial address.
- Technical & Utility Data: Monthly electricity consumption, existing electricity bill copies (WBSEDCL consumer ID), and roof area dimensions required to accurately estimate your solar system requirements and subsidy eligibility.
- Technical/Usage Data: IP addresses, browser types, and general website usage patterns collected automatically via cookies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To schedule and conduct free technical rooftop surveys and consultations.
- To provide customized quotations and calculate solar generation capacity and payback horizons.
- To assist you in registering for government subsidies (e.g., PM Surya Ghar Muft Bijli Yojana) and net-metering approvals with WBSEDCL.
- To communicate with you regarding project updates, installation timelines, and post-installation maintenance.
- To improve our website layout, services, and customer experience.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, to fulfill our services, we may need to share your data with specific third parties:
- Government Bodies & Utilities: Your details, including your electricity bills and property information, must be shared with state nodal agencies and WBSEDCL to process your subsidy claims, vendor approvals, and net-metering installations.
- Manufacturers: We may share basic contact information with original equipment manufacturers (OEMs) solely for the purpose of registering warranties for your solar panels and inverters.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to track user activity and store certain information. Cookies help us analyze website traffic and improve our user interface. You can instruct your browser to refuse all cookies; however, if you do not accept cookies, some portions of our website may not function properly.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal data, subject to any legal or contractual obligations we must fulfill (e.g., maintaining records for ongoing warranties).
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
M/s Ujjal Ray
Address: Putimari, Dinhata, West Bengal 736135
Phone: +91 95476 65656
Email: